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TradOwise ≈ Why is my Bitcoin not Showing in my Account? Print

Modified on: Tue, 10 May, 2022 at 3:29 PM

Have you sent Bitcoin but you are unable to see it in your TradOwise account?

Follow the below information:


For you to be able to receive your funds, your Bitcoin deposit would need to have 3-6 confirmations on the Blockchain, this can range between 1-3 hours.


Your status on the deposit page of your TradOwise account will update to the below status, once your Bitcoin (BTC) wallet provider sends the transaction to the Blockchain:






 We DO NOT accept Bitcoin Cash (BCH)  


 Only send Bitcoin (BTC) to the address displayed on the deposit page

 Send to the exact Bitcoin (BTC) address displayed on the deposit page

 Do not save any of the addresses we provide you. A new Bitcoin (BTC) address is created each time you create a deposit notification.  


Digital Currency Protocols state transactions can neither be cancelled nor reversed once sent, please ensure you check the BTC address before sending to avoid any financial loss.


If you are still having an issue and the above does not answer your question, please contact


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