Help - Hero

Account Queries

TradOwise ≈ Create a Live MetaTrader Account
Would you like to create a Live MetaTrader account?  Follow these steps: IMPORTANT NOTE You can create a Live MetaTrader account after maki...
Mon, 18 Jul, 2022 at 6:42 PM
TradOwise ≈ Make a Transfer to your MetaTrader Account
Would you like to make an internal transfer to your MetaTrader account? Follow these steps: ≈ Click/tap on the Transfers tab.    ≈ Select Wall...
Mon, 18 Jul, 2022 at 6:43 PM
TradOwise ≈ Incorrect Personal Details on my Account
YOUR ACCOUNT SAFETY IS OUR TOP PRIORITY To safeguard your account's security, personal details changes on your account must be made by contact...
Thu, 12 May, 2022 at 4:35 PM
TradOwise ≈ Make an Internal Transfer between your Account Wallets
Would you like to make an internal transfer between your account wallets? Follow these steps: ≈ Click/tap on the Transfers tab.    ≈ Select Wallet...
Mon, 18 Jul, 2022 at 6:43 PM
TradOwise ≈ Verify your Mobile Number
Would you like to verify your mobile number?  Follow these steps: ≈ Click/tap on the Settings tab.    ≈ Locate the Verify or change phone sec...
Mon, 18 Jul, 2022 at 6:43 PM
TradOwise ≈ How to find my Trader, Investor or Demo Account Password
  Would you like to find your Trader, Investor or Demo account password?  Follow these steps:   ≈ Click/tap on the My Accounts tab. ≈ Manually create ...
Mon, 4 Jul, 2022 at 4:31 PM
TradOwise ≈ How to Change the Leverage on my Metatrader Account?
Would you like to see how to change the leverage on your MetaTrader account?  Follow these steps:   ≈ Log in to your existing account. ≈ Clic...
Mon, 18 Jul, 2022 at 6:43 PM
TradOwise ≈ Delete MetaTrader Account
  Would you like to delete a Live MetaTrader account? Follow these steps: ≈ Go to the My Accounts tab. ≈ Click/tap on the View button. ≈ Cli...
Mon, 18 Jul, 2022 at 6:44 PM
TradOwise ≈ Verification Documents Denied
  Would you like to know why your verification documents have been denied? Follow the below information: Your document may have been denied due to: ...
Mon, 4 Jul, 2022 at 4:32 PM
TradOwise ≈ Changing Personal Details
PERSONAL DETAILS UPDATES Changing your personal details such as address, name or date of birth directly on your account is not possible at this m...
Thu, 12 May, 2022 at 4:39 PM